GAIA privacy policy.

GAIA is committed to protecting your privacy. This privacy policy explains how we collect information from the website, what we do with it and whom we share it with. By using this site you agree with this privacy policy. Please take time to review this privacy policy carefully.

1. Personal information

We collect and use personal information in the following ways.

a) To carry out our obligations for any agreement you have with us

We will use your personal information, and may share your personal information with other third parties acting on our behalf, for one or more of the following purposes:

  • Analyse your business needs
  • Administrate or carry out our obligations for any agreement you have with us
  • Anticipate and resolve problems with our service

It is a condition of using this website that you consent to us using your personal information in this way to administrate or carry out our obligations for any agreement you have with us.

b) For marketing purposes

We would like to keep you in the loop about news and services from GAIA.

To ensure we’re always improving and delivering our best services to you, we may also get in touch to ask for your feedback.

If at any time after you have submitted your information to us, you wish us to stop using your information for any of these purposes; please email [email protected]

c) Disclosing your personal information to others

If you linked to our site from a third party site, we may share some of your personal information with the third party site operator. The third party site operator will only use this information for internal business and accounting purposes, market research and data tracking, unless you have consented to them using this information for other marketing purposes, such as:

  • sending you information about products and services; and/or
  • sharing the information with their associate companies so they can send you information which may be of interest to you

We cannot be responsible for the privacy policies and practices of external sites even if you access them using links from our site or if you linked to our site from a third party site. We recommend you check the privacy policy and marketing permissions of each site you visit.

2. Non-personal information

We collect and use non-personal information in the following ways.

a) Internet Protocol (IP) addresses

When you visit our site, we log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to collect broad geographic information on our site visitors. We do not link IP addresses to personally identifiable information.

b) Cookies

This site, along with most other major websites, uses cookies, which are pieces of information that a website transfers to the cookie file on your computer’s hard disk. Cookies may be used to record details of pages relating to particular pages that you have visited on our site.

We use cookies to:

  • collect generic usage statistics of our site
  • track visitor preferences
  • improve and update our site

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and cookies cannot be used to identify who you are.

The web-browsers of most computers are initially set up to accept cookies. You can set your web-browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have been added to your computer’s cookie file.

If you disable cookies you may not be able to log into the secure area of our site, and your navigation of our site may be less enjoyable. You can find out how to manage cookies on Microsoft’s website.

c) Web analytics

In order to develop our site in line with our customers’ needs, GAIA keeps a track on which pages on our website are visited most frequently and how long visitors spend on our site. We use this information to improve the user experience and relevance of our site.

We never gather other information from your disk or computer. We collect a copy of the data held by the cookie for inclusion in any analysis.

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of this site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. GAIA uses Google Analytics to optimise this site and improve the service we provide to our visitors. More information about how to reject or delete this cookie may be found here:

d) Website surveys

From time to time, we may invite our website visitors to participate in an online survey about our services. Participation is entirely optional and any information we collect is only used to improve the services we offer to our visitors.

3. Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have given us, please or email us at [email protected]

4. Changes to this privacy policy

From time to time we make changes to this privacy policy. Please check this privacy policy regularly for any changes.

This website is for UK businesses only. Terms and conditions apply.